Every product needs a caretaker who takes it from design and development to an anticipated audience with the same amount of sweat, love, and attention that has gone into it for several months behind the scenes. We are looking for a confident, articulate, and friendly Inbound Sales Coordinator to be the first point of contact for businesses looking to transform their financial operations with Mamo. You should be able to create a warm first impression, understand customer needs quickly, and take ownership of moving leads through the right next steps.

Ready to take on the challenge? Read on and apply below 👇

What you will do

• Call inbound leads (business owners and executives) as soon as they sign up
• Understand what the potential business customer does, ask the right qualification questions, and identify whether Mamo is a strong fit for their needs.
• Book meetings with our sales team on behalf of qualified customers.
• Guide customers through the basic signup and verification steps, and know when to escalate questions to the right internal team.
• Update our CRM clearly, reliably and consistently.
• Ensure that every lead gets a fast, warm, and helpful experience.
  

What we’re looking for

• 1–2 years of relevant sales, customer-facing, or coordination experience
• Fresh graduates with a strong drive to learn, take ownership, and kickstart their career in sales
• Fluent in English (written and verbal) 
• Fluency in Arabic is a plus
• A "people person" who is comfortable speaking to others over the phone. 
• Confident in leading the pace and direction of conversations, while following a clear qualification structure rather than simply reading from a script
• Familiar, passionate and confident with technical tooling (CRMs, calendar, email, etc)
• Curious about fintech, payments, and how businesses manage their financial operations, with the ability to learn product details quickly and explain them clearly
• Able to manage multiple tasks, while maintaining high attention to detail, taking ownership, and following through independently
• Positive and persistent energy and unafraid of high-volume outreach
  

Why you’ll love working here

• Startup environment that’s big on individual responsibility and leans on process and automation.
• We’re big on culture. Work with stunning, supportive product, design, and engineering teams on problems that matter.
• You will be learning and growing all of the time. From business, product, and design to engineering, you will be learning from a world-class team that is caring, kind, and empathetic.
• Mamo has the potential for a wide-reaching impact. Mamo is taking on the challenge of bringing about a new era of financial inclusion that begins close to home by providing access and experiences that make sense. That means you will never be bored.